Remote administrative and customer support roles are among the most in-demand freelance and work-from-home opportunities. They allow professionals to support businesses with organization, communication, and customer satisfaction while enjoying flexibility and independence. Below, we explore 10 popular Admin & Customer Support roles, including job descriptions, salary ranges, and resources to help you get started.

Data entry clerks manage and input information into databases, spreadsheets, and CRM systems, ensuring accuracy and efficiency.

Salary Range:
$15–$25 per hour, or $30,000–$50,000 per year.

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Customer support agents assist clients via phone, email, or chat, resolving issues and providing product or service information.

Salary Range:
$16–$28 per hour, or $35,000–$55,000 annually.

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Live chat operators provide real-time assistance to website visitors, helping with sales inquiries, troubleshooting, and customer service.

Salary Range:
$15–$25 per hour.

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Remote receptionists answer calls, schedule appointments, and manage communications for businesses, often acting as the first point of contact.

Salary Range:
$16–$25 per hour, or $35,000–$50,000 per year.

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Appointment setters contact leads, schedule meetings, and manage calendars for businesses, particularly in sales-driven industries.

Salary Range:
$15–$30 per hour, plus possible commissions.

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Transcriptionists convert audio or video recordings into written documents, often specializing in medical, legal, or business fields.

Salary Range:
$15–$35 per hour, depending on industry and speed.

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Virtual project managers oversee teams, coordinate tasks, and ensure deadlines are met, often working with remote teams worldwide.

Salary Range:
$50,000–$110,000 per year, or $30–$80 per hour.

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Personal shoppers assist clients with online purchasing, from fashion advice to grocery shopping, often specializing in niche markets.

Salary Range:
$20–$40 per hour, or $40,000–$70,000 per year.

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CRM (Customer Relationship Management) specialists manage software like Salesforce or HubSpot, ensuring customer data is tracked and optimized.

Salary Range:
$55,000–$95,000 per year, or $25–$60 per hour.

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Remote bookkeepers handle financial records, invoicing, payroll, and tax prep for small businesses and entrepreneurs.

Salary Range:
$20–$40 per hour, or $45,000–$70,000 annually.

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Admin & customer support roles are ideal entry points into the remote workforce and can grow into full-time careers. Whether you want a flexible data entry side gig or a high-paying role like project management, there’s a wide range of opportunities available online.